FAQ

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General Make It Vapor Questions

Who is Make It Vapor?

Make It Vapor was created and built by vapers with the goal of providing our customers with affordable great tasting e-juice, unsurpassed customer service and the best vape supplies on the market, and have been doing so for over 4 years. Our owner, Steve Schmitz opened our first location in Newtown Square, PA to help the residents make the switch and offer the best premium flavors and quality vapor devices.  In late 2017 we opened our most recent store in Dresher, PA, further expanding the selection of products we carry in all of store and began offering our customers third party tested CBD products to help further health and well being of our customers in a natural way. We have no plan to stop expanding into new areas to help those who need us and will always make sure to hold true to our core values of Products, People and Service.


To ensure that we can supply our customers with the best knowledge and customer service we have to hire the best and that is exactly what we do. Learn from some of the best and brightest in the vape industry, the Make It Vapor team. All of our team members are trained in two areas, to listen and help. Meaning we will listen to the problem you have, whether that be you want to quit or cant find a flavor and then we help you solve that problem by offering recommendations, observations, and support until the problem is solved. Our team members know all the flavors like the back of our hand and can make suggestions based upon each individuals flavor palette. Stop by and see your local Make It Vapor expert today. View Team Members here.


Visit the Our Company page to learn more about Make It Vapor. 

What types of payments are accepted?

We accept Visa, Mastercard, Discover and American Express. We also have Apple Pay and Samsung Pay friendly payment terminals at our retail locations.

What is your returns & exchange policy?

Please view our return policy here.

How can I apply for a job at Make It Vapor?

We are a growing company that is always looking to bring new members on board. If you are interested in working at any Make It Vapor retail location please fill out our online application on our careers page.

How many store locations do you have?

Make It Vapor has 2 retail locations located throughout Pennsylvania proudly serving the Chester County, Delaware County and Montgomery County areas. To see if we have a location near you visit our locations page.

Can I get e-liquid or products shipped to me or a friend?

We are happy to ship e-liquid and products anywhere in the United States (few exceptions apply). To see if we are able to ship to your state please call 484-881-3778.

How can I contact you?

You can contact us any time by visiting our contact page and filling out the form (responses typically occur within 24-48 hours). You can also contact a store directly via phone during each stores respective business hours, to do so visit our locations page. When available you can also click the chat button and one of our team members will assist you.

How old do I have to be to shop at Make It Vapor?

View our Age Policy here.

Does Make It Vapor host any events?

We host different types of events throughout the year. Subscribe to our text message list, visit our events page or follow us on social media to be notified of our next event.

How can I get notified on announcements?

To get notifications from Make It Vapor you can do one of the following:
If you need assistance or have any questions please contact us at 484-881-3778.

  • Sign up for our rewards program (aka. Clover Rewards)
  • Join our text message list
  • Join our email list
  • Follow us on social media

If you need assistance or have any questions please contact us at 484-881-3778.

General Vape Related Questions

What is vaping?

Vaping is the act of inhaling and exhaling vapor (vaping does not produce smoke) which was once in e-liquid form. This process of vaporization is produced by a vape device or electronic cigarette. 

How does an electronic cigarette work?

To see how an electronic cigarette works click here.

Why should I vape?

Vaping provides users with the sensation and nicotine of traditional cigarettes without the smoke. With all of the flavor options, nicotine strengths and the same satisfaction and non of the toxic chemicals, why wouldn't you want to vape or at least give it a shot?

Can I vape anywhere?

Vaping gives you more freedom compared to lighting up a cigarette. Vaping is permitted in the majority of public places, however there are still restrictions on where you can vape, check your local laws to be certain. 

What is resistance/ ohm?

Resistance is described as the force that opposes electron current in a conductor and is measured in units called ohms. Ohms are is defined as the amount of electrical resistance that exists in an electrical circuit. 

Can I save money over smoking traditional cigarettes?

Yes! The amount of money saved in comparison depends on a number of factors specific to each individual such as device type, maintenance, and juice consumption.

What do I need to get started?

The first thing you need to is stop by one of our locations and speak to one of our experts. Talking to our experts about your needs and wants will give us a better understanding of how we can tailor vaping to you. After we figure out what you are looking for, we will help you choose a starter device that is right for you. Finally, you will need to choose an e-liquid flavor that you like best, typically we recommend getting 2 bottles in different flavors and strengths to find the blend that meets your requirements. This process usually only take 25 minutes and we ensure that all your questions will be answered thoroughly. 

Can I quit smoking with vaping?

Due to Federal regulation we are prohibited from making this claim. We can however say this, we have seen a large amount of customers and users that have quit smoking through the utilizing of vaping and nicotine reduction. Users ability to quit depends on the individuals motivation and finding a devices that works for them.

E-Liquid Related

How long does a bottle of e-liquid last?​

Short term, a bottle of e-liquid should last approximately 7-10 days depending on the individuals usage. Long term, e-liquid generally has a shelf life of 1-2 years.

What nicotine strength is right for me?

We typically recommend that users just getting started should start at 6MG, this strength is the closest to a traditional cigarette. The most popular nicotine strength among users is 3MG. Users can start higher and gradually work themselves down through the nicotine strengths.

Why is Make It Vapor e-liquid the best on the market?

Make It Vapor e-liquid is offered in a wide variety of fantastic flavors. Our e-liquid is produced in small batches in ISO certified labs and clean rooms to ensure that our standard of quality is never sacrificed. To see more about our e-liquid and our commitment to supplying our customers the best e-liquid on the market read about our commitment to quality.

What nicotine levels are available at Make It Vapor?

Nicotine level availability varies by brand, some higher nicotine levels are not always available. Make It Vapor brands are available in 0MG, 3MG, 6MG, 12MG and 18MG.

What bottle sizes are available at Make It Vapor?

We have a wide variety of bottles sizes available at Make It Vapor, our OG Blends line comes in 30ML bottles and our Skyline Collection comes in 50ML, 60ML, 100ML and 120ML bottles. We also offer a wide variety of other juice brands which comes in an assortment of bottle sizes and nicotine levels.

Shipping & Handling Questions

How can I place an order for shipping?

If you want e-liquid or products shipped directly to you, simply place your order online or call 484-881-3778 for assistance.

Who can order from Make It Vapor?

View our Age Policy here.

Do I get a receipt when I place an order?

Yes, when you call or place an online order you will be asked for an email address and your receipt will be delivered to your inbox.

How do I track my package?

An email will be sent shortly after your order is placed with your tracking information. If you have not received your tracking information please visit our contact us page and we will be happy to assist you.

What if my package is lost in the mail?

Make It Vapor is not responsible for any packages lost in transit after they left our facility, however we will help in any way we can to track it down.

Do you ship internationally?

We currently do not do any international shipping. Sorry any inconvenience.

What if my package was returned to sender?

If you package was returned to sender for any reason, you will be responsible for paying to ship it out again.

What if I received the wrong item or a damaged item?

If you received the wrong item or your item was damaged in shipping please visit the contact us or call 484-881-3778.

When do we ship?

We ship Monday-Friday with the exception to major USA holidays. Orders placed before 3:00pm EST will be shipped out same day, if placed after this time your package will be shipped out next day. If you place and order after 3:00pm EST on Friday, your package will be shipped out the following Monday.  Our processing time usually takes no longer than 24 ours on weekdays.

Rewards Program Questions

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